Message on hold company in Connecticut: 5.5 questions before buying

How do you find the right message on hold company in Connecticut?  Just do a Google search, and you’ll find About 522,000,000 results (0.69 seconds).  But does that really help?  Does it help you find your best option?  Maybe you need to know more before making your choice.  Here are 5.5 questions to ask that can help.

Message on hold company in Connecticut

After any Google search businesses Stamford, Norwalk, or Hartford understand that answers to a few important questions will help make the right choice.

  1. Do you have a questionnaire?  Before anyone can improve your marketing results they’ve got to know and understand you.  Filling out a questionnaire isn’t only annoying, it’s impersonal, and the answers are often ignored. If they’re short enough, they miss important information.  Standard questionnaires can’t possibly apply to your industry, if the same one is sent to everyone else, from brain surgeons to trash haulers.  That’s why we prefer a personal Discovery Session, where every answer can lead to a new insightful question, works better.
    Bottom line: if they rely on questionnaires, you can’t rely on their messages
  2. Who writes the script: some suppliers tell you to “send us a script and we’ll record it.”  They’re missing the point.  Simply recording a voice over for your telephone message is the easy part.  Creating a strategy and a script that gets a response is the real challenge.  In a perfect world the marketer who asks you the questions about your business should also be the writer.  Who knows more about you?
    Bottom line: The quality of the script determines the results.  That’s what you’re paying for.
  3. How long will the script be?  Can you imagine that a 300-word script, or one with 6 messages, will be perfect for every industry?  For every business?  For every “hold time”?  For your company?
    Bottom Line: every business’ needs are different.  Your script length should be too.
  4. When can I update my messages?  This is a trick question: many suppliers tell you that you can update your messages on a set schedule.  Then you’ll never hear from them again.
    Bottom Line: If they’re not proactively contacting you to remind you to update, to ask you questions about what’s new at your business and in your industry, and to give you interesting ideas, you’re not getting what you paid for.
  5. Can I cancel?  Many suppliers will “lock” you into a 3 year (or longer) contract.  That makes me think that that’s the only way they “hold on” to customers.  |
    Bottom Line: If you can’t cancel at any time with no penalty, don’t sign up in the first place.

5.5 Tell me about others you’ve worked with in my industry, and what you’ve done them.  While we don’t give out names or show you scripts for other companies in your industry, we know lots about what has worked in your industry.
Bottom Line: Learning what will help you takes time and practice.  Don’t let them practice while you’re paying the bill.

The right message on hold company in Connecticut will have the right answers

These are just 5.5 questions to ask a potential supplier.  Think about the things that lead to success in your industry, and how your customers can recognized the best supplier.  Asking tough questions is the only way to find the right supplier.

Finding the right Message on hold company in Connecticut

Sy Syms, a success business owner known throughout the New York/Connecticut/New Jersey tri-state area had a slogan that makes more sense every day:  “An educated consumer is our best customer.”  That slogan has stuck with me for over 30 years, and it’s just as true today as back before Google gave you 522,000,000 answers to a simple question.

How can you find the right message on hold company in Connecticut?

Bottom Line: asking the right questions will help you find the right on hold messaging company in Connecticut, or anywhere.

Here’s a challenge: call all 522 million options, or call us.  We have the answers you’re looking for.  In Stamford, Norwalk, or Hartford call us at (203) 655-3920.  In New York call 212-355-6980.  Nationwide call (800) 862-8896.