When an ambitious dental practice in Norwalk, Connecticut wanted to grow, they knew that they had two choices: attract more patients, or help their existing patients in additional ways. The motivated dentist chose both options, using Dental Hold Messages.
Dental hold messages for Norwalk CT Practice
The dentist’s first step was to evaluate the services his patients already used, and which of the most popular dental services he could provide that would attract others. Making use of the American Dental Association’s helpful research, the doctor found that he already offered the most popular new treatments and services. He just needed a better way to inform his patients about them.
The doctor knew that it wasn’t professional to “sell” to his patients. But he also knew that when his patients asked about procedures such as in-office teeth whitening like Zoom or Opalescence, or tooth straightening options such as Invisalign, the patient was very receptive to his opinion, and often very interested in how it could help them.
Dental hold messages inform Norwalk Dentist’s Patients
In a busy Norwalk Dental office, patients calling for appointments or information are often asked to wait on hold ‘for a moment.’ When they wait, they usually listen to music, or dead silence. In today’s busy world, that’s unprofessional.
The answer was to give callers information that they wanted, that would improve their lives, and their dental health, with on hold messages. The dentist called on Informer dental hold messages to create custom written informational messages that would give patients more of the information that they wanted. Using information in a far-reaching “Discovery Session” with the dentist’s front office, and their experience with dozens of callers every day, the Marketing team went to work to create practice-building marketing messages that resulted in more inquires about the dentist’s specialized procedures.
Dental Hold Messages increase profitability
The result: more patients asked about the dental practice’s profitable “additional services” that actually increased patient loyalty. Can on hold messages like the ones that worked this Norwalk CT dentist’s answer work for your business? Why not call to arrange your own Dental Hold Messages Discovery Session, to uncover overlooked (and missed) opportunities to help your callers every day. Ask about how other businesses in Norwalk CT use on hold messages to help their clients better. In Norwalk and throughout Connecticut call 203-655-3920, or nationwide call 800-862-8896, today.