In your business, every second counts. Especially in New York. When it comes to customer service. And in a world where every consumer has a phone in their pocket, more of those minutes depend on … Read more
Ready to try messages on hold, and starting to write your script? Customers in Connecticut are busy, and have short attention spans. It’s worth putting some effort into it, because you want your caller to … Read more
Success in business depends on so many different factors, from concept to strategy, leadership to quality. But throughout Connecticut there are businesses that succeed when the odds were against them, and the difference often comes … Read more