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What makes a good on hold message?  It’s all about your callers.

September 9, 2024May 13, 2024 by Casey Hart

What makes a good on hold message?  I’ll tell you a little secret: it’s not all about you.  The most important person in any business isn’t the boss, or salesperson, or the team that makes … Read more

Why is branding so important?  Find out, or you’ll lose business

September 9, 2024April 29, 2024 by Casey Hart

Everybody loves fancy logos and catchy slogans.  In years past businesses used jingles.  But they don’t really make us buy anything, do they?  So…why is branding important?  It’s what you want the world to know … Read more

What is Branding?  It’s your road to long term success.

September 9, 2024April 22, 2024 by Casey Hart

What is branding?  And why should you care about your company brand?  You’re not Amazon, or Apple, or McDonalds.  You have small (but hopefully growing) business in Connecticut.  You probably only work in your own … Read more

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