Partner System phones, introduced by AT&T in 2004, continue to be one of the most popular phone systems installed. This workhorse communications platform was designed expressly for small businesses, with the basic features that give … Read more
What is queue time? Today it’s at an all-time high, according to Call Center Magazine. It happens more times each day and at more businesses than ever before. We’re a nation of “hurry up and … Read more
RingCentral Music on hold lets you entertain callers while they have to wait on hold. We all have to place callers on hold from time to time, so offering them music lets them know that … Read more