For better or worse, American businesses everywhere are copy cats. Just look at the junk mail postcards you get, or many websites, or newspaper advertising. And every hold message. Every dentist, chiropractor or radiology center. … Read more
I made a phone call today, and was asked to wait on hold. I had to wait for about 30 seconds. The company I called had advertising playing on hold. The on hold message that I heard … Read more
Telephone system greetings have been pretty standard for several years. In spite of the fact that it’s the very first thing your customers and potential customers hear when they call you, and that they could … Read more