When a customer in Connecticut calls your business, it’s an opportunity to help them. You have one chance to impress them, to give them the information that they want and that you want them to … Read more
When you think about the last on hold message recording you heard, it was probably more annoying than helpful. Most hold recordings in Connecticut fall into two categories Generic apologies that tell you that “your … Read more
On hold messaging services seem to come and go…almost any DJ in New York (or Topeka!) with a microphone can record on hold scripts and offer custom on hold messages. But even the established on … Read more