Altice Music on hold comes standard with your new phone service. Music on hold is great: it lets your phone callers know that they haven’t been “cut off.” But you don’t have to keep this same “default” music. If you do, you’ll sound like every other business that uses the service, from butchers to brain surgeons. And you’ll be losing a new marketing opportunity.
Altice music on hold should be upgraded
Your telephone callers are current customers and your future customers. When they call you, they’re calling for help: do you have what they need? Can you solve their problems? Or should they look for someone else? Your business grows every time you help a customer, so why not put “hold” time to use…delivering your message to the people who need your help right now.
Customers don’t call to chat. They want help.
Would you ignore a chance to tell customers and shoppers about more of the ways you can help them? Or about the best reasons to choose you and not your competition?
That’s what you’re doing right now if you settle for playing the default music on hold on your Altice One phones.
The solution is simple.
What would you like your customers to know about you and your business?
– what makes you different from the competition?
– your “old reliable” products that so many of them can use?
– more about the quality and service you offer?
– information about your newest (and most profitable) products?
You can give your callers information that they want, and that you want them to have, even when they’re waiting on hold. It’s like having a new salesperson working for you. Or advertising to customers at the perfect time: when they need you and want information.
Informer Messages are the proven marketing tool
Informer Messages on hold are created just for your company, to help you accomplish more of your goals. They turn your Altice phones into a more effective marketing tool. AT&T research shows that 69% of business calls (like your calls) are placed on hold. Informer Messages on hold replace hold music with information that leads to increased order size and more sales. We do everything for you
– develop a strategy to keep your messages productive all year long
– write a script that promotes your products and services to your customers at just the right time
– broadcast quality recording helps you sound more professional
– and they’re formatted for your Altice VoIP phone service
– we’ll even include basic professional auto attendant greetings, voice prompts, and voicemail greetings for free, and can provide IVR and other announcements as well.
Make the choice today
Even the best on hold music can’t beat custom on hold messages on your phones that focus on your customers’ needs. So why are you still playing the hold music that comes with every phone system? Accomplish more starting tomorrow, with Informer Messages on hold. Find out more by clicking here, or call us at 800-862-8896 today.
