Your Business Voicemail Greeting is one of the first things your customers hear when they call you, so it’s your chance to make a good impression on them. That’s important: because you only get one chance.
In an article that appeared in Inc. Magazine, “science says that you have seven seconds” to make an impression. We all we make these snap judgments in person…but we do the same thing every time we come in contact with others…like on the phone.
Business Voicemail Greeting and other recordings are crucial
Today’s business environment is increasingly impersonal: we learn about products on websites, we ask for information with “chat” and then ask for more help by phone. And we make judgments fast: “It takes about 50 milliseconds (that’s 0.05 seconds) for users to form an opinion about your website.” The customers make the same snap judgment about your business when they call you. Do you know what kind of impression you’re making when customers call you?
Business Voicemail Greeting quality
Malcolm Gladwell, in his best-selling book Blink, shows that our first impressions are quite accurate, and stand the test of time. Your customer will judge you…your business, and your quality…”in the blink of an eye” so you’ve got to be ready.
Who recorded your business voicemail greeting?
If you’re like most businesses your Auto Attendant (main) greeting and your voicemail greetings were recorded:
– by the factory: yes, some people use the “default” greeting that usually just gives the extension number. Callers have no idea if they’re leaving a message for the right person…or anyone! Is that any way to impress a prospective customer?
– by you, or
– by your secretary (if you have one), or
– by the phone installer
That’s why most high quality PBX or VoIP Phone services sound so bad: it’s not the quality of the system, its the unprofessional voice on the greeting
Professional Main Greetings and Business voicemail greeting
What kind of impression would you like to make on your caller? Customers want to find the right business to work with. Sounding professional will make the right impression on your potential customer.
So what do your telephone system greetings sound like?
Do you even know? Why not take a moment to call yourself to find out?
You work hard to be professional and provide quality. But is that the impression you make? Does your phone system greeting sound like these?
Find out how easy it is to sound more professional. And how that can help you sell more on every phone call. Find out more by clicking here, or by calling 800-862-8896.
