Are you taking full advantage of the XBLUE music on hold feature?
XBLUE music on hold circuitry is built into every one of their models, so if you’re not, you’re not getting everything you’ve paid for.
What’s so good about XBLUE Music on hold?
It’s nothing special. Actually, the best thing about XBLUE music on hold is that you can change it. Changing xBlue hold music is simple: just 5 simple steps you can find on the xBlue hold music: How to Change it page. You simply
- Push the “program” button on the phone,
- Scroll to “system setup”
- Press enter
- Dial the setup password: #### is the default, and enter
- Scroll down the music choice options and press enter to make your choice
Music for xBlue comes standard with the system. But don’t stop there! You can change from playing “somebody else’s favorite music” to playing marketing messages every time you place a caller on hold. Marketing messages will work simply by setting xBlue Music on hold to “external” and plug in an mp3 player. But to get the most out of it, be sure you’re playing Informer Messages on hold!
What XBLUE Music on hold do you want callers to hear?
It all depends on what your business is all about. If you’re there to entertain your customers while they have to wait on hold music may be fine. But if you’re there to educate your customers about how you can help them better, why not customize the XBLUE hold feature with messages filled with ideas you’d like to tell your callers about? That puts XBLUE Music on hold to use!
What kind of message would improve your XBLUE Music on hold?
That’s where we come in. We’ll ask you a series of “Discovery Questions” to learn more about your business: what you do, how you do it, and what makes you different from your competition. We want to learn about your customers, their needs and problems (their hot buttons). The we’ll use this information to give your callers information they’ll value…and that will help you start valuable conversations.
Ready to start using your XBLUE music on hold like a marketing tool? Call now for your free 15-minute analysis that will give you specific ideas on the best ideas to talk about in marketing messages on hold. In New York call (212) 355-6980. In Connecticut call (203) 655-3920, and Nationwide call (800) 862-8896.