Why your customers actually do want Informer Messages

You probably don’t get many clients asking about “Marketing Messages on hold.” 
That’s not surprising.  Most of your clients are too busy putting out fires to think about marketing.  They don’t ask anyone about “pay per click.”  Or “remarketing.”  Or how to get more Google reviews.  They’re all proven marketing tools that will help increase sales.  But they don’t ask.

But they may still be interested.

Here are examples of clients who had goals, and were able to reach more of them when they put Informer Messages on hold to use:

  • Fresh and Tasty Baker is a commercial bakery that replaced their VoIP Music on hold with Informer Messages, and introduces new products every month. But their customers (retail stores, delis, restaurants, food service, etc.) didn’t know about this month’s offerings.
    When Fresh and Tasty started telling them about new products with Informer Messages, they increased inquires and they increased their average sale.
    Who do you know who’d like to increase their average sale?
  • Stamford Pediatric: their goal was to increase use of their Patient Portal. But parent’s weren’t interested.  Until they learned how much time the portal would save them: making appointments, messaging the doctor or nurse, getting copies of physicals for school or camp, and more.
    Who do you know who’d like to help their customers more efficiently?
  • Tradewind Aviation: runs scheduled small aircraft service to select destinations, like Martha’s Vineyard, Montauk, two Vermont Ski resorts and others. Tradewind uses their Informer Messages to reinforce their advertising and remind callers about their newest routes each season
    Who do you know who introduces new products?
  • Yedowitz Florist has special messages that play during the month that leads up to each holiday, promoting the newest floral arrangements.
    Who do you know who sells more each holiday?
  • Avenel Iselin Medical: most of their patients loved their doctor, but didn’t even know about all the new specialties that AIM had added over the years. Their Informer Messages increased awareness of these new specialties, and increased consults.
    Do you work with medical practices with more than one doctor or specialty?
  • SCE Bank: they knew that customer loyalty depended on customers adding services like bill pay or Home equity loans. Callers to customer service also had to wait 2-3 minutes before reaching a service rep.  Their Informer Messages made the wait time seem shorter, and increased inquiries about each month’s featured services.
    Do you work with a bank, savings bank, or credit union?  We’ll help them help their customers in new ways, and build customer loyalty.

We’ll tell them about it for you.

You have customers. They have goals.  Informer Messages can help them achieve more of them…
We’ll tell them about Informer Messages for you, and they’ll thank you.  Who can we contact for you today?  Call us at (800) 862-8896 right away.

Or click here for more information.