Weave Telephone Systems have been showing up at an increasing number of Dental Practices. Why? Because Dental Offices are so busy, and need all the help they can get providing the customer service that their patients (and potential patients) want and deserve. New York Dental offices get so many phone calls that it’s time for a change!
Dentists need a simple way to keep their patient records organized, schedule and remind patients about appointments. Weave looks like the only targeted tool to do this that’s designed for dentists. The VoIP phone system even tries to start more productive conversations with your patients by highlighting relevant information about them, right while you’re on the phone with them.
Weave Telephone Results can be improved
Weave is a business phone system, and really means business. But there’s more that the IP phone (internet protocol phone) can accomplish than was imagined by the VoIP provider.
Highlighting key patient information can be helpful. But everyone knows that questions posed by the patient are even more powerful: that’s because your callers’ questions reveal what’s on their minds…not what you’d like them to think about.
Marketing Suggestions Messages for your Weave Telephone
Like most busy NYC dental offices, your front desk staff must often ask your callers to “please hold.” That’s life. It’s what happens next that can make a difference.
What do your callers hear while they’re on hold?
Silence? The “default” Weave Music on hold? That’s why hold time is so boring…frustrating…and can cause callers to hang up.
Why not use marketing messages on hold to inform your callers about more of the ways that you can help them. Today’s dentist helps patients in so many more ways than just a few years ago: Invisalign, Implants, diagnoses with high tech X-rays, Lasers for Cavity Detection, thinner veneers…the list goes on and on. But your patient often doesn’t know about all your new specialties.
Educate your patient while they’re on your Weave Telephone’s hold system
Give your callers something better to listen to while they’re on hold: Informer On hold messages. They give your callers information that they want, and that you want them to have. They give you a new way to inform patients about the newest techniques you offer, and the benefits to their oral health.
They’re free ads that promote your training and your specialties. They let you tell your patients about the best ways that you can help them. They provide information that your callers will value, when they’re most focused on their oral health.
Upgrade your Weave Telephone
Interested in offering your patients something better on hold, and making your Weave phones more productive? Call today to schedule a Free Consultation, and discover how you can accomplish more on every phone call, and build your practice. In New York call 212-355-6980. In Connecticut call 203-655-3920. And Nationwide call 800-862-8896
Informer Messages are hard at work in New York’s Boros: Manhattan, Queens, The Bronx, Brooklyn, and Staten Island. They’re informing callers on Long Island in Nassau and Suffolk, as well as Westchester and Rockland Counties.