Telephone Greeting Script Sample
Thank you for calling Informer Messages on hold. If you know your party’s extension, you may dial it at any time.
To talk about updating your Informer messages, press 1
To learn about how Informer Messages can help you sell more on every call, press 2
For our accounting department, press 3
For a dial by name directory, press 9
You may reach our team members by dialing 0, or remain on the line.
There are a few basic reasons to answer your phone automatically, with a Telephone Greeting Script
We’ve worked with thousands of companies. Many of them have asked us to develop a telephone greeting script for their auto attendant. There are a few reasons to use your auto attendant:
- You’d like to sound more professional
- You’d like your calls to be answered in exactly the same way every time.
- Your office receive phone calls in overwhelming “waves”: you find it difficult to have enough staff to answer all your calls at the peaks
- Your callers need to communicate in multiple languages
- You receive calls “after hours” when your office is closed. Some of these calls may be urgent, and need to be transferred to an emergency number
There are lots of other reasons. These are some of the best reasons to use your auto attendant.
Your Telephone Greeting Script has a job: to help callers
Everything we do is done with your customer in mind: help them, and its comes back to help you. When you offer options to your callers, you can either try to route them to where you want them (they way your Cable TV company tries to sell you tonight’s “Cage Fighting” match) or you can help them get to the people they want to talk to (their representative, or customer service, or tech support).
In our office: Most of our calls are from clients who wish to update their messages, so we naturally offer this option first. Other callers are interested in learning about Informer Messages, so this option is second. We don’t have multiple departments for callers to get lost in, so we don’t add lots of options to confuse our clients.
Want a better Telephone Greeting Script?
Simple greetings aren’t always easy to write. Can we help you write yours? Ask for a free Simplicity Consultation by calling (800) 862-8896, or click here to email us, today