So you’re shopping for a new Small Business Telephone System. These days that means a VoIP System. Originally that meant low voice quality, dropped calls and nothing like “the next best thing to being there” that Ma Bell got Americans used to in the 60’s. Now that VoIP has been around for several years, they’ve gotten most of the “kinks” out of it.
It seems like most VoIP systems are all built on the same “platform” with dozens of the same basic features. Quality is pretty similar. Nextiva. Ring Central. Vonage. 8×8. You get pretty much the same service, and the same price, whichever you choose.
Small Business Telephone System Upgrade
When you’re shopping for your new phones, you actually do have an option that will help you
- Sound more professional, and
- Be more productive on every phone call.
If there are important to you can your business, read on…
Make a great first impression
Many VoIP Systems give you the option to record your own “greeting” that answers your calls, or use their “Robo” voice.
But have you ever heard one of those Robo voices? They don’t fool anyone. And they send a message that you’re cutting costs and don’t think much of the people who are calling you.
The better choice is easy: a professional greeting, optimized for your callers’ “user experience” (UX) and for your VoIP System. They let you sound professional, and make a great first impression. That’s important, because you only get one chance.
Music on hold?
We’ve all heard music on hold…but these days callers seem to get to listen to is more than ever. With cuts in staffing, and more customer service requests than ever, callers are asked to wait on hold
- “in the queue” to wait to speak with “the next available representative” and
- “on hold” when your employees find answers, technical support, or when searching for the right person for the caller to talk to.
You never listen to “your favorite music,” or even anything you’d like to listen to. And most VoIP Music on hold is the same. So why not get rid of it.
Replace your music on hold
Replace it with something better: information your callers want, and that you want them to have. Custom messages can be helpful, relieve stress, and, statistics show, prevent caller frustration.
How do you get them? You can talk with one of our On Hold Marketing Professionals about how others in your industry have profited by using Informer Messages on hold. We’ll give you specific examples and ideas that you can start using today. And we’ll show you how we can help, with 100% guaranteed marketing messages, proven to work.
Interested?
Why not talk with an On Hold Marketing Consultant. You can click here to set up a good time, or call us to get answers right away. Call (800) 862-8896.
Your small business telephone system can be your newest marketing tool, so call now.
