RingCentral Hold Music is Hurting Your Brand—and How to Fix It

RingCentral Hold Music is Hurting Your Brand—and How to Fix ItIf you’re using RingCentral hold music, your business sounds like hundreds of thousands of other companies Connecticut. This generic music doesn’t reflect your unique brand or the value you bring to your customers. Worse yet, many callers find it dull, repetitive, and even frustrating.

RingCentral Hold Music

Think about your own experience when you call suppliers…or your bank, and you’ll understand.  RingCentral Hold Music seems to be everywhere in Connecticut.

Statistics show: 69% of business phone calls are asked to “please hold.”  When your callers are put on hold, that’s valuable time you could be using to connect with them on a deeper level. Instead of leaving them to listen to the same tunes they’ve heard while calling countless other businesses, why not turn this time into a meaningful experience?

Missed Opportunity

Every time a customer is placed on hold, you’re missing a golden opportunity to:

  • Promote your business.
  • Highlight your products and services.
  • Reinforce your brand identity.

Imagine being able to share updates, special offers, or interesting facts about your company while your caller waits. This is information that your callers want, and that you want them to have.  With Informer Messages on hold, you can do just that! Our custom on-hold messages go beyond standard hold music to give your callers something informative, engaging, and uniquely yours.  And your callers are receptive: they’ve already called you to get your help.

The Informer Advantage

Informer Messages quickly and easily replace your RingCentral hold music, helping you:

  • Improve the customer experience.
  • Strengthen your brand identity.
  • Make every phone call more valuable for both your customer and your business.

Don’t blend in with the crowd. Stand out by turning hold time into a marketing opportunity with customized, engaging on-hold messages that reflect your brand’s true voice.  You’ve worked hard to give potential customers reasons to call you…make every call more productive, and sound more professional, by replacing that “default” music with the information that you want your callers to have.

How do you do it?

Start with great ideas, and we’ll help you come up with them.  Call us for a free Discovery Session, and we’ll brainstorm with you and learn about your business.  We’ll even come up with ideas you can use today.  It’s a free, valuable service.  Try it!  Call us in Connecticut at (203) 655-3920.  Nationwide call toll free at (800) 862-8896.  Or simply click here to email us and set up a convenient time.