Reopening more successfully. Have you been worried about how to reopen your business in Connecticut? You can do it.
How?
Customers throughout Connecticut have been eager to get back to “normal,” but after staying at home for so long, they’re hesitant. They’re not sure of the risks, or if the businesses they once loved are safe.
Reopening more successfully includes educating your customers
You can reassure your customers.
In the past few weeks we’ve created Informer messages on hold that
- give callers information about the steps that businesses are taking to safeguard customers’ health
- reassure customers that their safety is the first priority
- remind customers about all the best reasons to visit
Lots of different businesses face the same challenge: customers aren’t sure if it’s safe.
The CDC and other agencies have published extensive guidelines for businesses that should safeguard customers’ health. The effort and expense that you’re undertaking are a part of doing business in “the new normal.”
Do customers know what you’re doing?
Cleaning, sanitizing, social distancing, wearing PPE, your business is working hard to protect your customers. But if they don’t know, they can’t appreciate it. So tell them.
Informer Messages on hold deliver your message to everyone who calls. Informer professional greetings make your phone greeting a marketing tool, efficiently answering phone calls while including key information. Every phone call is answered exactly as planned, with the same high quality.
What steps are you taking?
Your customers in Greenwich, Stamford and Norwalk want to come back. They’ve been loyal for years, so relieve their fears. Show the that you’re following CDC protocols to provide the very best in safety. That’s helpful to them, and helps you stand apart from the competition.
Don’t overlook the opportunity
You can reassure your customers, and attract new consumers when you keep them informed about the steps that you’re taking to safeguard their health. Let us show you how others in your industry as well as other industries have succeeded in informing there telephone callers, with Informer Messages on hold. Call us today: In Fairfield County call (203) 655-3920. In Hartford, New Haven, and throughout Connecticut/The US call (800) 862-8896
