Are you looking for an On Hold Recording for your business phone system? A professional on hold recording can help you sound more professional and sell more on every phone call. With the right planning, messages on hold can be your newest marketing tool.
On Hold Recording s help you sound more professional
You only get one chance to make a great first impression. All the research shows that most business calls (69% according to AT&T Research) are placed on hold. It just happened to me! I called a Insurance Agency in Manhattan: “Thank you for calling ABC Insurance, please hold.” (we changed the name to protect the Insurance agency).
And I sat there for almost a minute in silence. No music, not information. Nothing.
What do you callers hear when they’re waiting on hold? A professionally written on hold recording can help you sound more professional by informing your caller about what you do and how you do it. It can reinforce your professional image.
Sell more with your on hold recording
Your on hold message can (and should) do more than enhance your image. Your customers call you to find out how you can help them. Why not tell them! Tell them about your products and services. Tell them about what’s new or different. Tell them about how you help them in ways that no one else does. Make sure that your on hold recording makes your USP clear.
Your on hold recording keeps callers focused…on you.
Sitting in silence for over a minute, my mind wandered. New Yorkers thrive on action!
I started thinking about a task that had to be done. And started working on it. When my call was finally answered again, I wasn’t focused on the call. Your callers are exactly the same. But if they hear an interesting on hold recording that starts to help them solve their problems, they’ll appreciate it.
Let’s talk about how your on hold recording can help you sell more while helping you sound more professional. In New York call 212-355-6980. In Connecticut call 203-655-3920. Or Nationwide, call 800-862-8896.
We work with businesses like yours in New York, NY, Connecticut, and Nationwide.