On Hold Equipment

On Hold Equipment has become easier to use, more reliable, and last longer than ever, all while the cost has continued to decline.  That makes the choosing the digital player that plays your messages on hold an easy decision.

On Hold Equipment has evolved

In the past, messages on hold have played on a wide variety of different on hold systems: the earliest systems played “carts” similar to 8-track cartridges.  Then came a long list of cassette players (auto reverse and “endless loop” players), and CD players.

That was followed by the new digital on hold equipment, each with a different technology to load them: cassettes, CDs, and over telephone lines.  The newest on hold systems utilizes an mp3 file that can be loaded either over the internet, from a usb drive, or with a usb cable from your computer.  Since most on hold players offers the same quality, convenience is the key factor, so its easier to load up-to-date messages on a regular schedule.

On hold equipment: digital makes it easier

Every one of our clients has used digital on hold equipment for over 10 years, so we know how durable these systems are, and we create Informer Messages for virtually every kind of digital player.  Many businesses call us to create new hold messages for their “legacy” (i.e. “old”) digital player.  That’s because we know that you digital player isn’t much good without a real marketing message that is well written, starting with a well thought out strategy that understands your customers’ hot buttons.

What on hold equipment do you have?

What type of digital player do you have?  Odds are it will continue to work for a long time.  But if you really want it to do a great job, it’s the quality of your hold messages that really counts.  Let’s talk about your goals, and most importantly, your customers, and we’ll show you how to get better results using any digital on hold equipment.