New York City Limousine Company Marketing is as tough as trying to drive across town at rush hour.
If you’re a New York City limousine company that caters to corporate clients for transportation to and from work, to and from the airport, or for entertainment functions, you know how crowded the NYC market can be. It seems like limo companies are entering and leaving the market almost every week. To stay in business, you need to build relationships with your customers and improve customer loyalty. And one way you can do this is through your marketing campaign.
Building Relationships from the First Call
Satisfied, loyal customers can provide an ongoing revenue stream for your business. One way to keep your customers satisfied is to make them feel like they’re well cared for. Besides services you can offer while they’re in your limousines, you need to inform potential clients about the benefits your company offers, so they’ll choose you over your competition. From the very first phone call they make to your New York City limousine company, you need to educate them about what makes you different and why they should book their transportation with you.
On Hold Messaging Communicates Key New York City Limousine Company Marketing Ideas
You can keep customers happy by making sure everyone in your organization knows the services you offer and the different types of vehicles in your fleet. That way they can answer questions knowledgeably and make suggestions based on the customer’s needs. Even when your employees have to place customer calls on hold, you can continue to educate them about your services through Informer Messages On Hold – and help make the “hold” time seem shorter. Informer Messages can focus on key selling points for busy executives like:
- All your vehicles are operated by licensed, professional, uniformed drivers.
- Your company offers on-time service and quick arrivals for last minute trips.
- You offer clean, smoke-free cars with custom interior designs and features for added comfort, such as special lighting, individualized air conditioning and heating systems, advanced technology sound systems and power outlets for electronic devices.
- Your New York City Limousine company offers carefree, worry-free service that’s focused on the client’s utmost safety while providing the fastest travel time.
New York City Limousine Company Marketing also uses Informer Messages to provide clients with helpful information about booking their transportation needs on your website or via your company’s app. You can point out important pages on your website that they need to check out such as information on comparative pricing, how you use GPS tracking to determine the location of their car at all times, and how easy it is to provide customer feedback via your mobile app.
Informer Messages Differentiate Your New York City Limousine Company Marketing
To find out how Informer Messages On Hold can help you show your customers how you’re different from every other New York City Limousine company, call for a free 15-minute Marketing Discovery Session. We can assist you in building ongoing customer relationships to create loyal customers that help drive more business your way.
Schedule yours now. Get New York City Limousine Company marketing ideas by calling 212-355-6980. Outside the New York area, call toll free 800-862-8896.