Messages on Hold for Medical Practices: helping more patients

Do your patients know about all the ways that you can help them?  Probably not. So what can you do to educate them?  Messages on hold for Medical Practices in Connecticut and New York help your patients know more about your practice, your specialties, and the best ways you can help them.

Messages on hold for Medical practices at work

It’s only natural.  Most of us, barring injury or major illness, coast through life with infrequent visits to the doctor.  But you know the value of regular checkups, annual physicals, and consistent medical attention.  How do you remind your patients?

Today, visits with your patients are brief and focused.  There’s little time, if any, to give patients helpful advice, or talk about preventive measures.

How do you remind your patients about more of the ways that you should be helping them, to ensure their long-term health?  The answer that many medical offices have found is Informer Medical Messages on hold.  They’re already in use by

  • Hospitals
  • Family Practices: both Private Practices and Group Practices
  • Pediatricians
  • Specialists
  • and even Urgent Cares

How do they help?

Your Connecticut medical office is busy, often handling multiple phone calls all at once.  AMA research shows that callers often must be asked to “hold” for a few moments.  Informer Medical Messages on hold replace the “Muzak” (“Dentist Music”), or even worse the default “computer music” that comes pre-loaded on most new VoIP Phone Systems with custom written messages about your practice, and how you help your patients best.

Informer Medical Messages focus on your practice and your specialties.  They provide helpful information that your callers want, and that you want them to have.   In this way, wasted “hold” time is put to use helping your callers…and helping your practice grow.

How does it work?

An experienced “on hold” marketing pro will work with you, your practice manager, or other point of contact to learn about your practice, and about your patients’ greatest needs.  We’ll develop a marketing strategy, and a first draft of a script for your feedback.  Using your comments, we’ll continue to improve your script until it’s perfect, and then develop your telephone messages with

  • a professional voice over, and
  • licensed background music
  • and format them for your (PBX or VoIP) phone system.
  • We’ll even include professional phone greetings, and
  • Professional voicemail messages at no extra charge if you’d like.

We do everything for you.  Your on hold messaging service will work on every phone call, giving callers important information.  Choose from a “one-time” recording (that you can use “forever”) or the option to keep your telephone on hold messages updated to talk about “seasonal” ailments and health risks.  They work virtually all business phone systems and help you sound more professional.

Interested in learning more?

You can learn more by visiting our FAQ page, or by booking a private Discovery Session with one of our trained specialists: click here to email us, or in Connecticut call (203) 655-3920.  In New York, you’ll find us at (212) 355-6980. Nationwide reach us at (800) 862-8896.

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3 Year Board Member, Darien, CT Chamber