Life is not a Bud Light Beer Commercial.
We all watched the Super Bowl and saw movie star Miles Teller crack open a Bud Light and dance to the groovy “music on hold” while they wait for someone…anyone…to answer their call.
But Life Is Not a Light Beer Commercial
But life is not like a Bud Light Commercial. The Ultimate Guide to Super Bowl 57 reviewed of the commercial and described getting frustrated waiting to get help. Sitting on hold is the worst.
Your callers aren’t having as much fun. They’re not dancing and having a great time. They’ve called you and want help…they want information…answers…solutions.
Bud Light is easy to drink…and easy to enjoy. Waiting on hold is not.
Fix Your Music on hold
In the commercial we all heard that music that seems to be everywhere. But smart businesses give their callers something different: information that they want, and that you want them to have.
#HoldHappens. But your customer service can impress your caller: start giving them helpful ideas, interesting new ways to use your products, additional products or service that will make their lives better.
Give them more of what they want.
You can make your callers’ lives easier and more enjoyable when you give them more of what they want, and what you want them to have with Informer Messages on hold. Make very call Super. Call us today for ideas that you can use to score more on every phone call.
Think about your callers (or even ask your customer service reps). What are most of your callers asking for? They’re just like your “Frequently Asked Questions.” Armed with this information you’re already half way to developing valuable content for your new messages on hold…your newest marketing tool.
Let’s talk about your callers
Let’s talk about your callers and their desires, needs, and problems. We’ll show you how Informer Messages can make your hold time less frustrating. Click here to email us, or give us a call at (800) 862-8896 today.
