Informer Service Informer Clients choose from just getting Professional Greetings and Prompts, or Informer Messages on hold. Which will your client need? Here’s a quick description of our most popular options:
Greetings and Prompts are an affordable way to sound more professional every time the phone rings. Most clients ask for
- Day Greeting
- Night Closed Greeting
- Holiday Closed Greeting
- “Inclement Weather” Closed Greeting
We record all at the same time, so the client has all the greetings they need, and they can be loaded onto the phone system for immediate use.
Informer Messages on hold
Informer Messages are the marketing messages that callers hear
- on hold
- while waiting in a queue
They’re completely custom-planned and written. Every project starts by asking the client “Discovery Questions” to learn about their business, their goals, and their customers. The more we can learn about their customers’ needs, the better the job we can do creating a “Hot Button” based script, for the best results. That’s different from the “generic” messages that comes with many phone systems, or the typical on hold script that just “customizes” a prewritten template by adding a few facts about the company. That’s why Informer Messages help you sell more on every phone call.
Some clients provide the same products year after year. For them, a “Single Custom Production” is the best choice, and the best value. Other clients’ offer different products or services each season, or introduce new products regularly. These clients get the most from our Full Service plans, updating their messages on a schedule that works for them:
- Every 6 months
- Quarterly
- Every 2 months
- Monthly
- Or on a schedule that’s specially planned around their sales and marketing plans.
Every Informer client gets our full service, which includes
- Strategy Development
- Script Writing and Revision
- Final Script Approval by Client
- Professional Voice Over
- Mixing with Licensed Background Music
- Professional Day, Night, and Closed Greetings
- Formatting for their phone system or…
- Free use of Informer digital playback system (Full Service plans)
- Free updates of their Informer Messages on a schedule that’s right for them.
What’s best for your clients? Call today, and let’s talk about your client’s needs. We’ll give you recommendations and exact pricing, or contact your client for you to talk about Options. Call (800) 862-8896.