SMS Terms & Conditions
Last Updated: January 2026
This SMS Terms & Conditions document explains how Informer Messages on Hold (“Informer Messages,” “we,” “us,” or “our”) communicates with you via SMS text messaging. By opting in to receive text messages from us, you agree to the terms outlined below.
1. SMS Consent and Information Use
When you provide your phone number and consent to receive SMS messages from Informer Messages, your number will be used solely for the communications described in this policy.
We do not share SMS opt-ins or phone numbers with any third parties or affiliates for marketing purposes.
2. Types of SMS Messages You May Receive
If you opt in to receive SMS messages from Informer Messages, you may receive messages related to:
- Service updates
- Appointment or follow-up communication
- Customer support inquiries
- Billing or account information
- Marketing or promotional messages (only if explicitly opted in)
Each message will relate directly to your interaction with our business.
3. Message Frequency
Message frequency may vary depending on the nature of your communication with us. You may receive multiple messages related to a service request, support inquiry, or account activity.
4. Message and Data Rates
Message and data rates may apply according to your mobile carrier’s pricing plan. These charges are your responsibility.
5. How You Opt In
You may opt in to receive SMS messages in the following ways:
- By submitting a form on our website that includes an SMS consent checkbox
- By requesting SMS communication during a service interaction
- By voluntarily providing your phone number for SMS-based communication
By opting in, you confirm that you are the authorized user of the mobile number provided.
6. How You Opt Out
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any SMS message you receive
- Emailing us directly at hart@informermessages.com to request removal
Opt-out requests will be processed promptly. After opting out, you may receive a final confirmation message.
7. HELP Instructions
If you need assistance or experience issues with our messaging program, reply HELP to any SMS message.
You may also contact us directly at:
Email: hart@informermessages.com
Phone: (203) 655-3920
8. Standard Disclosures
- Message and data rates may apply
- Message frequency will vary
- You may opt out at any time by texting STOP
- For help, text HELP or contact us via our Privacy Policy or Terms & Conditions pages
9. Supported Carriers
SMS delivery is supported by major U.S. wireless carriers. Delivery may not be available through all networks or in all regions. Message delivery is subject to your mobile carrier’s coverage.
10. Eligibility
By opting in, you confirm that:
- You are at least 18 years of age
- You own or are authorized to use the mobile number provided
- You understand and agree to these SMS Terms & Conditions
11. Privacy and Data Handling
Your privacy is important to us. For full details on how we collect, use, and protect your information, please review our Privacy Policy.
Contact Us
If you have questions regarding these SMS Terms & Conditions or any part of our text messaging program, please contact:
Informer Messages on Hold
Email: hart@informermessages.com
Phone: (203) 655-3920