Comcast Phones in Connecticut from Xfinity give your business the “big business” edge and are “bundled” with award features that are perfect for high-growth companies, and those that want to grow. They have everything you need…but now there’s a way to turn your Comcast Business phone into a true marketing tool.
Comcast Phones: their job is to help you grow
VoIP phones are everywhere. Their basic features are the minimum your business needs to survive. But there’s a simple upgrade that will help your business
- sound more professional
- promote your most profitable products and services
- introduce new ways you can help customers, and
- educate your callers about what makes your business the right choice
It’s called Messages on hold.
Messages on hold are marketing tool have been used so effectively by airlines, banks, call centers, and others who regularly get lots of phone calls.
But now messages on hold are for businesses of all sizes
We’re all busier than ever. We’re stretched, and trying to accomplish more than ever. And we’re often shorthanded. So it happens: callers are asked to “please hold” while you try to help them.
The Research
AT&T Research shows that 69% of business telephone calls in Connecticut are placed on hold, and callers don’t like it. They get bored, frustrated, and many will hang up.
Giving your callers messages on hold can help. They don’t just try to sell: they create a better experience for your customer. Well planned and written messages give your callers information they want, and that you want them to have. Caller appreciate helpful messages, and will hold on longer. Research shows that 1 in 5 callers have made purchases based on what they hear on hold.
Informer Messages on hold for your Comcast Phones.
Informer Messages on hold are custom messages on hold, tailored to your business, and to your customers’ needs and desires. What do your customers call you about? What would you like them to know about your company, and about how you can help them? What information would help both you and your customer, to make every call more productive…and more profitable?
Not sure? That’s okay: why not contact The Informer to set up a free Discovery Session to discover what you can accomplish by replacing annoying “hold” time with your newest marketing tool: Informer Messages on hold. Click here to email us, or, in Stamford, Hartford and Danbury Connecticut, call (203) 655-3920. Nationwide, you can reach us at (800) 862-8896
Comcast® is a registered tradement of Comcast, and not a part of The Informer