Every time you put a customer on hold, something happens. With Comcast Music on Hold, that something is usually a forgettable loop of background music. It’s better than silence — but is it really working for your business? It doesn’t have to be background noise. It can be one of your best salespeople.
Comcast Music on Hold: A Feature You Already Have
If you’re a Comcast Business customer, Music on Hold is already built into your phone service. When a caller waits, they hear it automatically — no setup required. Most business owners don’t even know it’s there…or what their callers are stuck listening to.
But Here’s What You Might Be Missing when you use Comcast Music on hold
Think about who’s on hold. It’s not a stranger — it’s someone who already picked up the phone to call you. That’s a warm, interested, captive audience. And right now, you’re probably entertaining them with elevator music instead of telling them why they made a great choice calling your business.
The Average Caller Spends Nearly a Minute on Hold
That’s 60 seconds per call — multiplied by every call you receive — of pure, untapped marketing time.
What Could You Say in That Time?
Imagine a caller hearing a warm, professional voice while they wait — mentioning a service they didn’t know you offered, or a special they’d want to take advantage of. By the time you pick up, they’re already more informed, more interested, and more ready to say yes.
That’s the power of messages on hold.
Messages on hold are proven to work across every industry: retail, medical, legal, home services, and more.
Ready to Turn Hold Time Into Sales Time?
You can replace the default Comcast hold music with professionally produced marketing messages on hold — custom content written and recorded specifically for your business. No technical headaches. No guesswork. Just your message, in front of the right people, at exactly the right.
Next Steps
Talk to The Informer, specialist in Marketing Messages on hold. Find out how easy it is to make every moment on hold count. The Informer will create a custom message on hold program tailored to your business and your callers. Find out more: call The Informer at (800) 862-8896. Text to (203) 655-3920. Or click here to email for a Free 15-minute Discovery session.
