In Connecticut, every phone call your business receives is an opportunity. But what happens when callers are placed on hold? (Yes…like every other business you do ask callers to “please hold.“) It’s time to think … Read more
So you’re looking for a new Small Business Telephone System Upgrade. These days that means a VoIP System. Originally that meant low voice quality, dropped calls and nothing like “the next best thing to being … Read more
When you recorded the main greeting for your phones, did you really start with an automated attendant script? Or just “wing it”? For a New York business it really does make a difference, in how … Read more