On Hold Messages: Do you try to use a Laundry List?
I made a phone call today, and was asked to wait on hold. I had to wait for about 30 seconds. The company I called had advertising playing on hold. The on hold message that I heard … Read more
Telephone
Telephone System Greetings : Are yours making the wrong first impression?
Telephone system greetings have been pretty standard for several years. In spite of the fact that it’s the very first thing your customers and potential customers hear when they call you, and that they could … Read more