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Strategy

Strategic Messages on Hold: Turning Dead Air into Engagement

May 27, 2025 by Casey Hart

Most on‑hold messages in Connecticut are a hodgepodge of random facts, generic promos, and bland music—crafted without any real strategy. But strategic messages on hold do much more than fill silence. They speak directly to … Read more

Lessons to Take Into 2021: Five Ideas For A More Successful New Year

September 14, 2024December 28, 2020 by Casey Hart

2020 has been “interesting” to say the least, with ups and downs for all of us.  There are lessons to tak into 2021 that can have lasting effects for years to come.  But that doesn’t … Read more

Spanish Voice Over Recordings can be added to your Hold Message

June 16, 2020October 1, 2018 by Casey Hart

Spanish Voice Over recordings can help you appeal to a wider market, and show potential customers that you “speak their language.” Spanish Voice over for your messages on hold You know your customers.  They want … Read more

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