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Script

On Hold Phone Messages: Are you using these 7 ideas in yours?

September 10, 2024June 21, 2022 by Casey Hart

On hold phone messages are the recordings that telephone callers hear while waiting “on hold,” and often hate.  Why?  Because nobody calls you to hear endless apologies for making you wait on hold forever listen … Read more

How many messages in an on hold script? The answer will surprise you.

April 22, 2025April 11, 2022 by Casey Hart

How many messages should you include in an on hold script?  That’s a great question.  Remember that your messages on hold are a type of advertising, even if they cost only a fraction of a … Read more

How do you write a good on hold message? 7 questions to start with

September 11, 2024September 13, 2021 by Casey Hart

You advertise and promote your business every day, and if you’re successful, your business telephone rings.  And do you know what happens?  AT&T research shows that 69% of Business telephone calls are placed “on hold.”  … Read more

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