On Hold Equipment

I can’t tell you how many companies have told me how frustrated they get them their on hold equipment doesn’t work.  “My hold messages aren’t playing.”  When I ask for more details, it usually turns … Read more

Information on hold

  Information on hold  Information on hold is one of the easiest ways for customer to learn about your company, your products and your services.  Most businesses don’t offer information on hold.  Instead callers placed … Read more