How to write on-hold messages
When the phone rings for businesses in Connecticut, marketers want to know about how to write on hold messages. There are a few best practices to follow when writing effective messages for callers: How to … Read more
On Hold Message
Why does on hold messaging matter?
Every business talks about first impressions, but far fewer consider what happens in the second impression—when a caller is placed on hold. Those few minutes can either create frustration or reinforce confidence. On hold messaging … Read more
On Hold Messaging: The Secret Communication Channel
Think about it: your phone rings. Your office is busy. So your caller…your prospect…is asked to “please hold.” Or is automatically placed on hold by your automated attendant. What happens next can mean the difference … Read more