Ear, Nose, and Throat (ENT) specialists in New York and Connecticut have experienced increasing competition for patients from two different directions: primary care physicians on one side, and academic practices on the other. To be … Read more
In the past two days I’ve been asked by several businesses if they could choose from a list of messages on hold to advertise their business. There are lots of reasons to just “choose from … Read more
If all you want to do is sell more, and take advantage of a “captive” audience, your on hold messages may just end up doing the opposite. On hold marketing is a form of selling, … Read more