Automated VoIP Messages: have you lost the “human touch”?

So you have a new VoIP Telephone System.  That’s great.  It’s filled with technological advances that far outpace the limited features of the average PBX Phone System.  But in New York Automated VoIP Messages with a Robo Voice might be high tech, but they’re proven to turn off your callers…and lose potential business.

The research proves it: 71% of your callers prefer a human voice to the synthesized voice greetings that some programmer thought was great.  And these robotic voice greetings do give you advantages:

  1. They’re free
  2. And…oh, that’s the only advantage.

Free Automated VoIP Messages: not worth the price

There’s an old saying: “there’s no such thing as a free lunch.”  And even though the text-to-voice feature that came with your new business telephone system are free…you may want to think about the real cost: alienating your customers.

When a customer, or potential customer, picks up the phone to call your business, they’ve visited your website.  They’ve done the research.  So they usually have questions that can only be answered by a “human” or they’re ready to place an order.

Callers know that Robot Greetings are fake

Robot Greetings have improved a lot over the years.  But in New York your callers recognize that robot greetings aren’t human.  They’re just the cheapest way to answer your calls.  That’s fine if your calls aren’t important, but what if your business depends on callers, and customers.  (Hint: it does)

The best choice

Your website, your PPC, your social media…all of your marketing has one goal: to get the potential customer interested enough to contact you…and unless you have an e-commerce website (you’re not Amazon, are you?) it’s usually by phone.

For most of us, every sale depends on human contact, human interaction, and making the right connection.

So why would you alienate them?

Alien…like a creature from Mars…

Why would you risk alienating, or losing a potential customer with the “default” robotic voice greeting when there are better options.

Informer Professional Greetings

Professional Telephone Greetings help you make a great first impression.  That’s important, because you only get one chance.

Here are samples of actual Informer Telephone Greetings and Automated Attendant Greetings from our clients in New York:

 

 

 

 

Interested in hearing more?  Click here.

Or you can listen to what the Robot Greetings sound like.

Make the right first impression

You can make the right first impression when you replace your robot voice greetings.  Click here to find out how easy and affordable they are, or call us for answers right away.  In New York call (212) 355-6980.  Nationwide call (800) 862-8896 today.