On Hold Script Tips

The best advertising accomplishes one simple goal: give the right people the right information at the right time.  Does your advertising do this?  Yes.  An on hold script. Think about it: when your phone rings, … Read more

Concept Marketing

Concept Marketing A manufacturer in New Jersey just called me to talk about how he works with his clients, and explained “Concept Marketing” (or conceptual marketing).  His product line is expensive.  His clients have to … Read more