Yealink Music on hold: are you overlooking a marketing opportunity?

Yealink music on hold is one of the simple features that you may be taking for granted.  Businesses across Connecticut and New York do it every day.  Why?  Because your system probably has the default music playing when telephone calls are placed on hold.  Phone system features like your auto attendant, extension numbers, and voicemail were probably customized by your VoIP Phone Installer, just to make the system work.  But did you ever think about making the system work better simply by replacing your VoIP music with marketing messages on hold?

Yealink Music on hold replacement

You could keep the standard hold music that your Yealink phones come with.  Thousands of businesses do, so you can sound like the rest of them.  From used car dealers to respected hospitals, Yealink VoIP Systems all use the same computerized music on hold.

Why not give your callers something else…something better?  When your phone rings it’s “a call for help.”  Your callers have a problem that they want solved, or they need or want something.  They’ve looked at your website, now they want more information.

Give your callers what they want…and what you want them to have

Give your caller information, about your products and services, about the quality and value you offer, and about what makes you different from your competition. Give your callers information that they want and need to make their buying decision…why they should buy from you.

Think about your callers

You’ve heard many of the same questions, again and again.  You’ve answered them every day. So why not start helping your callers right away, even if they have to wait on “hold” for a moment. These hold advertisements can help  you sound more professional, and make more progress on every phone call. Give your callers the right information and you can start more of the conversations that you want to have with them.

Here’s a sample of an actual on dental hold message playing on a Yealink System

 

What would you like your callers to know about?

You can give your caller the information that they want, and that you want them to have, with Informer Messages on hold.  We do everything for you:
– We take the time to learn about your best opportunities to help more customers
– We use this information to develop a custom strategy to help reach your goals
– We write a script that your callers will find interesting and ask about
– We create a broadcast quality recording, formatted for your Yealink System
– And, depending on your business, we can keep your messages updated to capitalize on opportunities throughout the year

Interested in helping customers better, and selling more on every phone call?  Click here for your free 15-minue Discovery Session, or call to speak with a marketing pro who understands your industry. In Connecticut call 203-655-3920. In New York call 212-355-6980.  Or Nationwide call 800-862-8896.

 

 

We work with clients in Greenwich, Stamford, Norwalk, Bridgeport, Hartford, throughout Fairfield County and Connecticut.  Our New York City office works with businesses in Manhattan, Brooklyn, The Bronx, in Westchester, and throughout New York State.  And our clients nationwide will tell you about how their Informer Messages work for them on every phone call.