There’s a Messages on Hold Company in Stamford that helps you sound more professional, so you customers and best prospects know that you’re their best choice.
How does Informer Messages on hold do that? Here’s how.
Messages on Hold Company in Stamford: The Informer
We’ve all heard on hold messages. They’re often generic. They’re usually boring. And lots of them blatantly try to sell you something. Many on hold messages for business are written by the business’ owner (or delegated to an administrative assistant), and recorded by a local DJ. Choose any of these options and your callers will get even more frustrated waiting on hold than just listening to telephone hold music, or silence.
So what does a messages on hold company in Stamford do to help you sound more professional?
The first step is to learn about you: your company, your “why,” and what you do that makes you different from your competition. That’s just the beginning, because learning about your customers is even more important: who they are, what their problems (or desires) are, and what they need to know to make a decision. Why are they calling? Why today? What prompted them to want more information that they could find on your website, and pick up the phone to call you?
The Informer is the messages on hold company in Stamford that does this
Have you noticed the similarities in messages on hold…even across industries that are completely different? Many on hold companies send their clients a questionnaire and then “plug” the answers into a template. They’re filled with the same empty phrases, the same clichés (award winning, experienced, highest quality, huge inventory, prices that are insane).
The Message on hold company in Stamford that goes further
So what’s the solution? How do your telephone messages get results?
- The Informer’s marketing professionals focus your callers needs: that’s what they’ll respond to. Each brief message (because callers’ attention spans are short) touch on a different “hot button,” the issues that are of prime importance to them.
- They don’t just try to sell…they help solve your customers problems, and fill their needs. They build your brand by giving callers key information about you.
- They provide objective information that help your customers make the right decision: choosing you.
- And they’re kept current: why? Because customers have different needs at different times of year. And they have different concerns when the economy is thriving and when it’s sluggish.
Looking for a messages on hold company in Stamford?
Talk with us: we’ve got over 20 years experience in the Stamford/Greenwich/Norwalk area. We’ve been an Ambassador for the Stamford Chamber of Commerce and member of the Darien Chamber of Commerce’s Board of Directors. We’re on the leadership of The Stamford Business Network. We’re active in local community groups. And we know your market.
Why not call for a free 15-minute Strategy Session, where we can talk about your current business, your future goals, and how you can thrive in Stamford and in lower Fairfield County. Or let’s get together to meet face-to-face. If you’re searching for the right source for an on hold messaging service for your business phone system, call us today: in Stamford call (203) 655-3920. Throughout Connecticut, and nationwide call (800) 862-8896.
