Ask your service department about what your clients do when they either want more professional greetings
or want custom marketing messages on hold.
They’ll tell you that your clients…
– just google it. They buy from a random supplier. Maybe its someone who also
wants to sell them VoIP service
– buy from a hard sell telemarketer. The company from England. Or the old “Elevator Music” company.
They get locked into an expensive unbreakable 3 year contract, and get no service
or help or updates
– don’t do anything…usually because no one’s given them a better option