Alcatel Music on hold is included as standard feature on your phone system. Like most generic on hold music, Alcatel has a distinctive song that your callers will hear every time they have to wait on hold…every time.
With the popularity of Alcatel’s new systems, your callers…your customers…will hear this same music more and more. And you’ll sound just like every other business in the neighborhood.
Alcatel Music on hold can be upgraded
The Alcatel system gives you features you might not think about, but that can be useful for your business. Backed by Lucent (formerly AT&T) technology, this next-generation IP telephone system lets you
- provide real-time voice, video and conferencing across the entire network
- integrate with collaboration tools such as instant messaging, email and desktop sharing
- pass conversations easily between fixed and mobile devices
But there’s one simple option that your Alcatel representative probably didn’t bother mentioning. You can upgrade your music on hold to include marketing messages. Click here for details.
Replacing Alcatel Music with Marketing Messages on hold
Every time your phone rings it’s a “call for help.” Your clients, and prospective customers shop and gather information from your website and other online sources. But when they call you, they want help, and to learn more about how you can help them best.
AT&T, the same company that pioneered your Alcatel phone system, has research showing that 69% of business telephone calls are placed “on hold.” Hold time is frustrating, and a wasted opportunity to communicate with your callers. Why not turn that time into an interesting and helpful experience? Custom marketing messages on hold from The Informer are developed and written with your callers in mind. They tell callers
about your business and how you help them. They focus on your callers needs and their “hot buttons,” the problems that concern them most. And they show how you can help.
Find out more about how you can upgrade your Alcatel Music by calling the Alcatel Specialist at (800) 862-8896 today.