Your new VoIP Phone service gives you more advanced new features than you can count. Just about every VoIP Telephone can easily handle voice mail, conferencing, and automated call answering that lets “the next available representative” to answer calls in the order they were received. There are more sophisticated features like “find me follow me” that can send your calls to your mobile phone if you’re not at your desk, or “voice mail to email.” But there is another, often overlooked, feature.
Overlooked VoIP Phone feature
Connecticut businesses upgrade to VoIP from simple 3- or 4- line phones from big box stores. Others are replacing “legacy” phone systems from traditional PBX companies like AT&T, Avaya, Panasonic, and Nortel with new “cloud” phone systems. When they do, they often overlook the new “music on hold” feature…and how it can be upgraded. Upgrade music on hold on your VoIP Phone? How?
VoIP Edge for your VoIP Phone
A Stamford, CT medical office recently converted to a VoIP Phone System. The system came with standard the usual on hold music. That wasn’t good enough. It was not professional enough. The new Phone needed something better: VoIP Edge. Referred by their VoIP installer, the Medical Practice Manager called on The Informer for a solution. In a brief meeting we discussed the practice, the patients they could help best, and the doctor’s specialties. We talked about what made the practice different from others in their field. Within days we had developed a first draft of a script for their on hold messages, designed specifically to help them reach their goals. After a second and third draft, their VoIP phone messages we recorded and loaded onto their system.
VoIP Edge for your VoIP Phone system.
A VoIP Phone system gives you more advanced features, but settling for the standard VoIP Phone music on hold, and you’re missing the Edge that can help you sound more professional and set you apart from your competition. For Medical practices and other businesses that try a new VoIP system, get the Edge you’ve been looking for. Call for a free Possibilities Session. In Connecticut call 203-655-3920. Nationwide call 800-862-8896.