Skutch has supplied Informer Messages on hold with their telephone system adaptors for more than 15 years. The Skutch adaptors help make it possible for clients who don’t have PBX, IP, or Cloud based telephone systems to use Informer Messages on hold.
Medical Office uses Skutch adaptor with AT&T phones
A growing Medical Practice in Norwalk, Connecticut has AT&T phones that they purchased over the years at their local Norwalk Staples and Best Buy. Only after they had bought the AT&T phones, they realized that many of the phone callers were placed on hold. They realized that it would be more valuable to use that time to talk about some of their recent successful catering events and not just leave the caller in silence. They called us, and we were able to include a free fMusic on hold adaptor as part of their Informer Service. The on hold adapter made it possible for their 4-line phones to play a custom marketing message on hold for their callers.
If you don’t have a PBX, let’s talk about an Skutch Adaptor
PBX phone systems, like Merlin and Partner systems, are the “classic” phone systems that have a “box on the wall.” Part of their circuitry makes it possible to play music on hold, or messages on hold for your callers. But if PBX phone systems aren’t cheap, and new Voip systems have monthly fees. So many small businesses still use 3-line and 4-line phones from Staples or Radio Shack. When a new client tells us about their phones, Skutch music on hold adapters are one of the tools we’ve used to help them. Since we always offer a free on hold system, we can often include a free adapter, too.
How do you sound like a Fortune 500 company if you’re just working on a 3 line phone? Adding Informer Messages on hold is the answer. We’ll do everything for you, including a free Music on hold adapter. Let’s help you sound more professional. Call (800) 862-8896 or, in Connecticut call (203) 655-3920 for a free coaching session.