Do you have a new phone system for your business? Here’s how to turn your new telephone into a more powerful marketing tool.
New Phone System Greetings
Most businesses don’t think of it until it’s too late: your new phone system will probably come with “Automated Attendant” feature standard. This is the automatic recording that will answer your calls if your receptionist/attendant isn’t available. Or when more than one call comes in at the same time. It may not happen frequently, but it happens. I was always taught that customer calls should be answered by the third ring. So better than letting your phone ring and ring, your telephone will answer the call for you. (It is better than nothing.)
So whose voice are you going to record on your greeting? Your own? Your secretary’s? Probably not. No one likes their own voice when they hear it recorded. So who’s left? You’d be surprised that “the phone guy” ends up recording the greetings on so many of the systems he installs. It’s easy. It’s free. It’s not your voice…
But it’s probably not very professional. Think about it: Your new Phone Greetings are the first impression you make.
Who should record your phone greetings?
To sound professional, why not have a professional record the announcements on your phone for you? That can be the main greeting, as well as night and holiday greetings, and the menu of options you offer. It can also include your directory.
A pro’s recording will be easier to understand, and help give you the professional image you want. Here are samples of professionally recorded phone greetings.
Want to sound even more professional?
Using Informer Messages on hold, you can replace the “canned” music or the radio that your phone callers hear on old with information that will help them, and help you sell more, create more loyal customers, and sound more professional. What can an Informer Message do for you?