If your business uses Upfirst.ai to screen incoming calls, your callers hear music while the system checks whether you’re available to take the call. The default music is a solo Marimba.
That brief wait serves a purpose. It lets callers know the system is working to connect them with you. But it can also become a valuable marketing opportunity.
What if, instead of listening only to that music, every caller heard a professional message about your business?
Making your Upfirst.ai system work harder for you.
Whether someone is calling for the first time or is already a customer, those few seconds have value.
Instead of simply waiting, your callers could learn about:
- Your products or services
- What makes your business different
- New offerings
- Frequently asked questions
- Seasonal promotions
- Your service area
- Helpful tips related to your business
Every call becomes another opportunity to educate your customers and reinforce your brand.
What Would You Like Every Caller to Know?
Think about the questions you’re asked every day.
Now imagine if your callers heard those answers before you even picked up the phone.
Professional Informer Messages can help callers learn about your business, discover services they didn’t know you offered, or hear information that makes their conversation with you more productive.
Instead of generic music, you’re making every second count.
A Better Caller Experience
Your phone is often the first personal interaction someone has with your business.
Custom messages help create a more professional first impression while making the most of the brief time Upfirst is connecting your call.
The next time your phone rings, ask yourself:
If every caller could learn one thing about your business before you answer, what would you want it to be?
Replace Marimba hold music with professional Informer Messages that educate callers, build confidence, and make every call more valuable. It’s an easy way to create a better caller experience while Upfirst connects your calls. Improve every caller’s experience by calling us first: (800) 862-8896, or texting to (203) 655-3920. You can also click here to email us.
