Imagine turning every customer interaction into a powerful branding experience. Building loyalty among existing customers throughout Connecticut. Reinforcing your brand and the best reasons to choose you for your prospects. If you’re using Ring Central Messages on hold that’s what you’re getting every time your phone rings. If you’re not….you’re not.
Ring Central Messages on hold
Marketing only works in Connecticut if it reaches the right people with the right message. That’s why the messages on hold that play on your new VoIP phones should be custom developed by a marketing pro who takes the time to
- understand your business
- understand your competition
- learn about your typical customer’s need and problems
- and uses this information to help you reach more of your sales and market goals.
Setting up on hold messages
Setting up your marketing messages is easy, with just a few clicks on your Customer Portal. What will make the real difference is the quality of the content that you give you callers…will they be interested? Will they respond?
What would you like to tell your callers about? New Products? Check. Special Promotions? Always a good idea. A new location in Hartford or Greenwich. Tell them! You’ve taken the time to write a well thought out, well-polished script, so take the extra step to have your messages professionally recorded. You don’t want them to sound “homemade.” That’s great for chocolate chip cookies…but not for your marketing materials.
Transform Idle Time into Engagement
We all know that “hold” time is boring, and can be frustrating. By giving your callers something interesting to listen to, something that’s focused on their desires, you can make that idle time engaging. You can enhance their overall experience.
Cross Selling
Do you have “complementary” products or services? Like Milk and cookies? Beer and Pretzels? Peanut butter and jelly? When your customers call about your best selling products, why not remind them about the “add on” product? Like Amazon does with “Buyers who bought this also bought this.” It really works.
Brand Image
Branding works best when you reinforce it every chance you get. Your messages on hold are your brand’s voice. They let your brand “talk” to your customers every time they call.
Smart Move
Ready to try messages on hold on your Ring Central© Phones? It’s a cost effective way to deliver your message to customers and prospects. If you’d like to find out more about script writing or getting a professional recording, why not call us? In Stamford, Bridgeport or Hartford call (203) 655-3920. Outside Connecticut call (800) 862-8896.
Ambassador 8 Years 
Board Member 3 Years
Ring Central© is a registered trademmark of Ring Central. The Informer creates custom marketing messages on hold, and is not associated with Ring Central. We just make great messages on hold that make your VoIP phones even better.