Switching to a VoIP System: did you forget this important step?

Switching to a VoIP system is pretty common these days. There are so many new options on the market, with lots of features, and plummeting prices.  Lots of our clients have made the move.

Switching to a VoIP System? Don’t forget this!

But what your VoIP supplier probably didn’t realize is that your “old” phone system (or your previous VoIP Service) had a special feature: your messages on hold.  So when they made the change for you, your messages were lost and you ended up with the new VoIP Services “default” music on hold.

What VoIP service do you use?  Ring Central?  8×8?  There are a few brands that seem to have gone “viral,” and just about everyone uses them.  That also means that you have the same music on hold playing as all of them…from butchers to brain surgeons, jewelers to junk yards.  Do you really want to sound like all of them?  Or do you want your callers to know that they’ve called the right place, and how you can help them best?

Simple Solution

Luckily, there’s a simple solution: we can help start giving your callers helpful information again, and  make “hold” time less annoying. It’s been a while, but we probably still have your custom Informer Marketing Messages on hold in our archive, and can work with you and your VoIP provider to get them loaded on your new VoIP phones.

From then on, your callers will get information that they want and that you want them to have about:
– your products and services
– your specialties
– how you’re different from your competition.

There’s no charge for helping you with your existing Informer recording. So give me a call and let’s take the next step: your Informer Messages will help you sound more professional and help more callers every day.

We’ll do everything for you

What’s involved in creating the most effective marketing messgaes on hold on your new cloud based phones?
It’s simple, when you take the following steps:

  • Discovery Session: to pinpoint the key ideas to deliver to your customers and best prospects, your goals, and your opportunities
  • Strategy Development: based on our conversation, we’ll develop a strategy to help you reach more of your goals
  • Script writing and revision: we’ll develop a first draft of a script for your feedback and continue to improve it until you feel it’s perfect
  • Broadcast Quality Recording: in our state of the art recording studio, with professional voice talents.  There are no “DJ’s” here, so you
    get a top quality recording with not DJ “pushyness”
  • Music Background: from our pre-licensed library of background music: your music should just be in the background, and not distract from your message
  • Formatting for your VoIP phone system.
  • Coordination with your telephone installer to ensure complete success
  • Regular review of your goals and success
  • Periodic updates if they’ll help you to achieve more.
Take the next step

The next step is easy: Click here to email us, or call (800) 862-8896 and we’ll work with you to help you get your Informer Messages on hold (and your professional greetings) playing on your phones, and working for you on every call.