Automated Attendant Greetings in New York could be the most popular way that businesses like yours respond to telephone calls: the auto attendant feature is a standard feature on your new VoIP phone system. And the automated feature both reduces the need for a “live” receptionist and can help route your callers efficiently. It’s a win-win situation.
But you actually have several different options for recording these greetings. Here are the main choices
Recording Automated Attendant Greetings in New York
For years, many businesses have recorded their own telephone system greeting. Usually, an unsuspecting receptionist or office assistant is assigned to this job: nobody really wants to do it, because nobody in your office wants their voice answering all your calls. A script is quickly written, the recording is made (often with the sounds of a busy office in the background) and you’re done. Unfortunately, your greeting doesn’t sound business-like, has poor sound quality. But it gets the job done.
New VoIP Systems now offer a different option: Robot voices. Simply type in your script and a synthesized voice recording answers your phones. The quality keeps improving, but no one is fooled. You sound like a robot is answering your phones. Google voice is not the answer.
Which did you choose?
There’s a better choice.
Smart businesses understand that it’s worth investing in their automated answering system to get the best results. A small investment in a professional voice over to recording your auto attendant greeting can pay big dividends.
Here are samples of what a professional voice can sound like at your business
Informer Professional Greetings
Informer Professional Greetings help Fortune 500’s reinforce their professional reputation…and help one person “start ups” sound like their national competitors. When customers call your business, the way you answer the phone makes an indelible first impression. That’s important because you only get one chance.
The process
The first step in creating a great greeting is understanding your “call flow,” and who is calling you. Your greeting is actually part of your overall marketing, and so we treat it like one. We talk with your ‘front line” staff who answer your calls to learn about your customers, why they usually call, and what they need. Using this information we develop a custom written script to provide the best service to your callers. It’s all about the “customer experience.” It includes not only the greeting but the auto attendant options (press 1, press 2).
When the script is final and approved, a professional voiceover will record your telephone greeting. Our engineer will provide the final recording in the specific file format required for your system, and coordinate with your VoIP provider to make sure it gets loaded, and sounds great.
Don’t forget…
Don’t forget that you probably need other recordings with the same voice. That’s why Informer Auto Attendant Greetings include both Day and Night greetings, as well as Holiday and Inclement weather closing greetings. Finally, since so many callers leave messages, we include a professional voicemail greeting. All these greetings are included for free with your Automated Attendant Greeting. Click here to find out more.
Informer Automated Attendant Greetings in New York are the least expensive way to sound more professional.
