On Hold Advertising in New Jersey helps businesses like yours promote their most profitable products and services. The statistics show that 69% of business telephone calls are placed on hold, for more than a minute. In that time your caller can become bored or frustrated…or you can give them information that they want, and that you want them to have.
What do your callers listen to on hold?
On Hold Advertising in New Jersey replaces “muzak” on hold
You’ve heard it…too many times. Most phone systems these days come with “default” music on hold. It’s nobody’s favorite song. It lets you know that you’re stuck there…probably for a long time. That’s one of the best reasons to offer your callers something different…something better.
Why are people calling you?
You have two important groups of callers: customers, and other who want to be customers. Yet most businesses are content to make callers waiting on hold wait and feel abandoned, or get annoyed. Is that any way to grow a business? To grow o grow your business?
When your phone rings it’s a customer asking for help. Or to place an order. Or a prospect who has done their basic research: they’ve looked at your website (and your competitor’s) and needs answers that they couldn’t find online. Simply making them wait is not the answer.
The answer is helping them, right away.
Put yourself in your customers’ shoes. Are you content to wait, or would you prefer starting to get information right away? That’s what on hold advertising can do: you can offer answers to frequently asked questions, new product introductions, and suggestions about where to find answers on your website. But most of all, you can let your caller know that you’re there to help them. They’ll like that.
What should you say on hold?
That depends: on your business, your customers’ needs, and what they most often ask about. But don’t worry, we’ve done this before. An Informer On Hold Advertising expert who has helped hundreds (thousands?) of businesses with this same question will guild you every step of the way.
Then we’ll use that information to develop a script that’s custom tailored to your needs, and your goals. That may surprise you. You shouldn’t have to write your script. You’re good at what you do. This is what we’re known for.
Your new on hold advertising can be ready in just days, and then start working for you on every phone call.
Need answers?
Click here for our FAQ, or you can email us by clicking here. Want answering fast? Call us. In New Jersey call 855-835-7227, or call our headquarters at (800) 862-8896 today.