Messages on hold in New Jersey help businesses like yours in three ways:
- You sound more professional
- Your callers…your clients and your best prospect…learn more about ways that you can help them, and
- You accomplish more on every phone call.
You work hard to get prospects to notice you. When they’ve gotten all they can from your website many will pick the phone for more of the information they need. In fact, a majority of consumers (of every age) prefer getting information by phone over other options.
And customers initiating a phone call “convert” (make a purchase) 30% faster than shoppers who are “online.”
Messages on hold in New Jersey make a difference
What’s your biggest challenge in increasing sales? Not every business is Amazon, with 100% of their sales online. And even Amazon understands the importance of helping their own customers personally. Last year they hired and additional 28,000 telephone service representatives. Businesses from Newark and Paterson down to Camden and Trenton still talk with customers…on the phone.
When customers call you, what usually happens? Actually AT&T Research shows that 69% of business telephone calls are placed on hold. These are your best prospects, and most are waiting, getting frustrated, listening to Muzak or sitting in dead silence.
Messages on hold in New Jersey: 3 ways that they can help you
You can fix the problem
Frustrated consumers are a problem. But you can fix it by giving them something more: information that they want, and that you want them to have.
What would you like your customers to know about?
- the quality that goes into your product?
- the complete solution that your service offers?
- how to spot the value you offer?
- how you’re different from your competition?
Consumers who call you are looking for answers…looking for help…to understand if you can solve their problem. They’re looking for information that they didn’t find online.
So why not give it to them.
How it works
Informer Messages on hold are custom written to focus on your needs, and those of your customers. We take the time to learn about you and your business, and how you help your customers best. That’s different from just taking a look at your website and trying to sell your products or services (nobody likes to be sold…especially by a recording!). Your personal Informer Marketing Professional works with you to develop a strategy, write your script, and continues to improve it until it’s perfect. Then we create a broadcast quality recording.
They work on your phone system
Your new Informer Messages will be formatted to work on your phone system: a traditional PBX, VoIP, Cloud based phones, and even some 3 line phones. We’ll even coordinate with your phone installer to get it perfect.
What are your callers listening to on hold?
Your customers and prospects are your most valuable assets. What are they listening to on hold? If they’re not learning about the best reasons to work with you, it’s time to do something about it. Call now for a free Discovery Session to discover what you could be doing for them. In New Jersey, call our local Informer Messages on hold partner Teledynamics in Secaucus at (201) 453-5400, or call our headquarters to talk with a marketing pro at (800) 862-8896.
