Your Informer Messages on hold will be developed to help you earn more on every phone call. It all starts with your customers: what’s most important to them? Why are they calling you today? What do they need to know before they can buy from you? These are just some of our “Discovery Questions” that help us identify your customers’ “Hot Buttons,” the ideas that are most important to them.
“Hot Buttons” are the problems and challenges that will get your customers attention: they’re what they need or want most. We identify these key issues, and use them to write your script. That’s the difference between a powerful script, and one that just wastes telephone callers’ time.