New York City based Avant Business services use Informer Messages on hold to keep their growing client base informed, and educate them about all the new services they offer. In New York’s fast paced market, Avant Courier gained a great reputation for getting the job done, and done right. As Manhattan businesses came to know they could rely on Avant, they also asked for additional services. Little by little, Avant has proven to their clients that in New York (Manhattan, as well as in Queens, Brooklyn, The Bronx) and New Jersey, they provide the service their clients want.
One way that Avant keeps their clients informed is with Informer Messages on hold. Using their hold messages, Avant has informed telephone callers not only about the name change, but about how it reflects the additional services they provide. Their messages on hold scripts have told customers about how Avant is “leading the way” in everything they do, according to Jim Chiusano.
Messages on hold give you an advantage you need in New York
“Turning dead air time into an opportunity to educate your clients about your company and services is like having another sales rep. The Informer gives me that advantage!” Chiusano said.
Avant knows that their customers’ time is important. So when would they have the chance to tell them about new services? That’s a job for their messages on hold. One hold message tells callers about “Time Sensitive Delivery”. And hold messages describe one of Avant’s unique services, their “Messenger Control Centers.” These centers eliminate the security problem caused by messengers roaming the halls of office buildings. Avant’s Messages on hold explain how this security breach can be easily solved.
Messages on hold increase sales for New York Businesses
How do you tell your customers about new services you provide? When Avant, known for delivering hand parcels and documents throughout New York City and the Metropolitan area, as well as in Fairfield County, CT, introduced larger package delivery, they knew their loyal customers would be the first to try the service, so it was natural for them to use their Informer Messages on hold to announce the plan.
And when business picks up for New York businesses and they need temporary “logistics,” mailroom, or service personnel, Avant’s Manhattan office can send the qualified personnel you need to “relieve your headaches.” Again, Avant used their messages on hold to educate New York area customers about this new service.
For more information about how Avant Business Services is “Delivering more” than New York expects visit www.avantservices.com. For more information about how you can deliver your message to your best prospects throughout New York City, just like Avant does with their messages on hold, visit www.informermessages.com
Call our New York City Office: 212-355-6980 for more ideas.