Allworx is an award winning “All in One” VoIP communications system that works for Small and Medium Sized Businesses (SMB’s). It has innovative solutions to the problem of “how can my business communicate?” The innovative company has systems that solves problems in unique ways.
Allworx systems are designed to be easy to use, and they don’t make you change your business to use it. But they’re filled with features that let you do what you do easier, faster, and better. From call routes, to using caller ID’s to handle each call differently, to unified messaging (getting your voice mail in your inbox), your advanced phone system can make it easier to communicate.
One of the features that your Allworx system enables you to use is Marketing Messages on hold. Adding this feature is easy: your custom marketing message plays right on the system, streamlining the process without needing a special digital playback system. From then on, every time a caller is placed on “hold,” the caller will hear information about your company: what you do, how you can help them, and how you’re different from your competition.
Using Marketing Messages on hold on your Allworx system
Even using the most advanced new systems, telephone callers often must wait on hold: either “in the queue” (when answered by the automated attendant feature and waiting for personal help) or when asked to wait for a moment. This time spent on hold is an opportunity that can “make a friend…or a foe.” It all depends on the caller’s experience.
What do your callers hear when they have to wait on hold? Pre-programmed music? One business owner complained to us that they had had the same music playing “forever.” And it’s the same as every other business with an Allworx system.
Your Allworx System can make the caller’s experience better
A custom marketing message on hold, focused on your customer’s needs and kept updated to highlight your latest advances and your best opportunities to help your client, will help you take advantage of your telephone system’s “most under used feature.” Ask about how your phone system can help you do more “with the touch of a button.”
Talk with our Allworx Specialist for a free “Full Potential” Consultation. In New York, call 212-355-6980. In Connecticut call 203-655-3920. Or Nationwide call 800-862-8896.